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Shipping Policy

Last updated: [Insert date]

This Shipping Policy outlines how orders placed with Christine London (“we”, “us”, “our”) are processed and delivered.

1. Order Processing

Once your order has been placed, please allow 1–3 working days for processing.
Orders are not dispatched on weekends or public holidays.

During periods of increased demand, processing times may be slightly extended.

2. Delivery Timeframes

Delivery times vary depending on your location and the selected shipping method.
Estimated delivery windows are as follows:

Domestic delivery (where applicable): 2–5 working days
International delivery: 7–14 working days

These timeframes are indicative and may vary due to courier operations or customs procedures.

3. Shipping Costs

Shipping fees are calculated at checkout and are based on:

Delivery destination
Shipping method selected
Weight and size of your order

All applicable shipping costs will be clearly displayed before you complete your purchase.

4. Order Tracking

Once your order has been dispatched, you will receive a confirmation email with tracking details (where available).
Please allow 24–48 hours for tracking updates to become active.

5. Duties and Taxes

For international orders, any applicable customs duties, import fees, or local taxes are the responsibility of the customer.
These charges are not included in the product price or shipping cost.

6. Delivery Information

Customers are responsible for providing accurate and complete delivery details at checkout.
We cannot be held responsible for unsuccessful deliveries due to:

Incorrect or incomplete address information
Uncollected parcels
Refusal of delivery

In such cases, re-delivery may incur an additional charge.

7. Damaged or Lost Parcels

If your parcel arrives damaged, please contact us within 48 hours of receipt, including clear photographs of the issue.
In the event of a lost parcel, please get in touch and we will liaise with the courier to resolve the matter promptly.

8. Contact

For any questions regarding shipping or your order status, please contact us:

Email: [Your support email address]
Address: [Company address]

Unique Designs

Our team carefully reviews every design to ensure it not only meets Malovie’s high standards, but also aligns perfectly with the expectations of our customers worldwide.

Premium Quality Materials

Each design is carefully refined with a focus on comfort and fit—offering exceptional quality at an accessible price. We’ve tested and improved countless prototypes to achieve the perfect balance of craftsmanship and wearability

Comfortable Fit

Crafted from premium materials that feel luxurious yet durable, our pieces are designed for year-round wear—perfect for both casual and more refined occasions, giving you the best of both worlds.